THE POWER OF RETAIL DATA ANALYTICS: TRANSFORMING CUSTOMER INSIGHTS INTO BUSINESS SUCCESS

Authors

  • Dheeraj Kumar Bansal Birla Institute of Technology, Pilani, India Author

Keywords:

Retail Analytics, Personalization Strategies, Inventory Optimization, Customer-centric Analytics, Data Visualization

Abstract

This article explores how retail data analytics transforms customer insights into business success by leveraging advanced analytical approaches. Retail organizations increasingly adopt sophisticated data analysis techniques to gain competitive advantages in the rapidly evolving marketplace. The comprehensive article covers the fundamental types of retail analytics—descriptive, diagnostic, predictive, and prescriptive—while detailing the significant benefits across personalized shopping experiences, inventory optimization, enhanced customer insights, marketing efficiency, fraud prevention, and order fulfillment. Implementation strategies emphasize customer-centric approaches, effective data visualization, multi-source data integration, strategic KPI development, and disciplined goal prioritization. The article also evaluates essential analytics tools across comprehensive platforms, visualization solutions, and enterprise-grade systems that enable retailers to transform raw data into strategic assets for improved decision-making and operational excellence.

References

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Published

2025-03-04

How to Cite

Dheeraj Kumar Bansal. (2025). THE POWER OF RETAIL DATA ANALYTICS: TRANSFORMING CUSTOMER INSIGHTS INTO BUSINESS SUCCESS. INTERNATIONAL JOURNAL OF RESEARCH IN COMPUTER APPLICATIONS AND INFORMATION TECHNOLOGY (IJRCAIT), 8(2), 13-33. https://ijrcait.com/index.php/home/article/view/IJRCAIT_08_02_002