MANPREET SINGH SACHDEVA. THE EVOLUTION AND IMPACT OF AI/ML CHATBOTS IN ENTERPRISE APPLICATIONS: A TECHNICAL ANALYSIS. INTERNATIONAL JOURNAL OF RESEARCH IN COMPUTER APPLICATIONS AND INFORMATION TECHNOLOGY (IJRCAIT), [S. l.], v. 7, n. 2, p. 1089–1103, 2024. Disponível em: https://ijrcait.com/index.php/home/article/view/IJRCAIT_07_02_085.. Acesso em: 16 jul. 2025.