Aditya Pothukuchi (2025) “TRANSFORMING BUSINESS OPERATIONS: REAL-WORLD APPLICATIONS OF SALESFORCE AI SOLUTIONS”, INTERNATIONAL JOURNAL OF RESEARCH IN COMPUTER APPLICATIONS AND INFORMATION TECHNOLOGY (IJRCAIT), 8(1), pp. 2270–2283. Available at: http://ijrcait.com/index.php/home/article/view/IJRCAIT_08_01_165 (Accessed: 3 September 2025).