ShivaKrishna Deepak Veeravalli. (2025). INTEGRATION OF SALESFORCE DATA CLOUD AND AGENT FORCE: A TECHNICAL ANALYSIS. INTERNATIONAL JOURNAL OF RESEARCH IN COMPUTER APPLICATIONS AND INFORMATION TECHNOLOGY (IJRCAIT), 8(1), 876-890. http://ijrcait.com/index.php/home/article/view/IJRCAIT_08_01_066